GenAI for Pharmacy Research

GenAI for Pharmacy Research

GenAI for Pharmacy Research

Overview

Overview

Overview

Challenge

Challenge

Challenge

Streamlining and maximizing the use of genAI chatbots as research buddies.

Streamlining and maximizing the use of genAI chatbots as research buddies.

Streamlining and maximizing the use of genAI chatbots as research buddies.

Goals

Goals

Goals

Create an efficient and effective research companion that significantly contributes to the academic endeavors of both faculty and students.

Create an efficient and effective research companion that significantly contributes to the academic endeavors of both faculty and students.

Create an efficient and effective research companion that significantly contributes to the academic endeavors of both faculty and students.

My Role

My Role

My Role

UX Researcher

UX Researcher

Timeline

Timeline

Timeline

18 weeks

18 weeks

Building Foundation

Building Foundation

Building Foundation

Desk Research

Desk Research

Desk Research

My research has involved analyzing various articles, scholarly papers, and other materials to thoroughly examine the benefits, challenges, and potential drawbacks of generative AI chatbots in healthcare, education, pharmacy, literature review, and survey response coding.

My research has involved analyzing various articles, scholarly papers, and other materials to thoroughly examine the benefits, challenges, and potential drawbacks of generative AI chatbots in healthcare, education, pharmacy, literature review, and survey response coding.

My research has involved analyzing various articles, scholarly papers, and other materials to thoroughly examine the benefits, challenges, and potential drawbacks of generative AI chatbots in healthcare, education, pharmacy, literature review, and survey response coding.

Findings

Findings

Findings

Opportunities for scientific research

Opportunities for scientific research

Transformational Tool: AI models like ChatGPT can significantly impact scientific research and publication.

Future Potential:

Designing new experiments.

Conducting peer reviews.

Supporting journal editorial decisions, which can speed up scientific discovery and the application of research findings.

Transformational Tool: AI models like ChatGPT can significantly impact scientific research and publication.

Future Potential:

Designing new experiments.

Conducting peer reviews.

Supporting journal editorial decisions, which can speed up scientific discovery and the application of research findings.

Transformational Tool: AI models like ChatGPT can significantly impact scientific research and publication.

Future Potential:

Designing new experiments.

Conducting peer reviews.

Supporting journal editorial decisions, which can speed up scientific discovery and the application of research findings.

Research in the era of GenAI

Research in the era of GenAI

Generative AI Tools in Research:

Examples include Grammarly for writing, Tutor.ai for R code, and Research Rabbit for literature reviews.

AI tools can enhance the speed and quality of research.

Concerns and Benefits:

Concerns about content integrity and ownership of AI-generated text.

Generative AI can accelerate research processes like literature reviews and data analysis.

Generative AI Tools in Research:

Examples include Grammarly for writing, Tutor.ai for R code, and Research Rabbit for literature reviews.

AI tools can enhance the speed and quality of research.

Concerns and Benefits:

Concerns about content integrity and ownership of AI-generated text.

Generative AI can accelerate research processes like literature reviews and data analysis.

Generative AI Tools in Research:

Examples include Grammarly for writing, Tutor.ai for R code, and Research Rabbit for literature reviews.

AI tools can enhance the speed and quality of research.

Concerns and Benefits:

Concerns about content integrity and ownership of AI-generated text.

Generative AI can accelerate research processes like literature reviews and data analysis.

Identifying chatbot users

Identifying chatbot users

Created a list of all the users who use genAI chatbots in their day to day lives and categorized them into Gold, Silver and Bronze groups where the gold group would be user who are a lot easier to get, silver group who are harder to get and the bronze group who are a little harder to get.

Created a list of all the users who use genAI chatbots in their day to day lives and categorized them into Gold, Silver and Bronze groups where the gold group would be user who are a lot easier to get, silver group who are harder to get and the bronze group who are a little harder to get.

Created a list of all the users who use genAI chatbots in their day to day lives and categorized them into Gold, Silver and Bronze groups where the gold group would be user who are a lot easier to get, silver group who are harder to get and the bronze group who are a little harder to get.

Defining Scope

The scope of our research is defined using the users-goals-environment diagram

The scope of our research is defined using the users-goals-environment diagram

Primary Research

Primary Research

Primary Research

Conducted targeted research on the use of GenAI in the pharmacy and the healthcare industry 

Conducted targeted research on the use of GenAI in the pharmacy and the healthcare industry 

Conducted targeted research on the use of GenAI in the pharmacy and the healthcare industry 

Existing Solutions

Objectives

To gain contextual insight into pharmacy students' research practices and challenges.

To understand the attitudes and perceptions of pharmacy students towards using AI chatbots as research buddies.

To identify specific needs and preferences for AI chatbot features and functionalities in the context of pharmacy research.

​Conducting Interviews

​Conducting Interviews

​Conducting Interviews

Step 1

To gain primary information about our participants, I circulated a google form to understand Frequency of the use of AI chatbot for research 

To gain primary information about our participants, I circulated a google form to understand Frequency of the use of AI chatbot for research 

To gain primary information about our participants, I circulated a google form to understand Frequency of the use of AI chatbot for research 

Google Form Link

Step 2

We recruited 12 participants and conducted one-on-one interviews over a span of 3 weeks to understand assistance and shortcomings provided by GenAI chatbots currently

We recruited 12 participants and conducted one-on-one interviews over a span of 3 weeks to understand assistance and shortcomings provided by GenAI chatbots currently

Before

After

Before

After

Insights and Findings

Insights and Findings

Insights and Findings

After completing 12 user interviews and one stakeholder interview, I conducted a card-sorting exercise and divided information into Key takeaways, Needs, Pain points and Goals.

After completing 12 user interviews and one stakeholder interview, I conducted a card-sorting exercise and divided information into Key takeaways, Needs, Pain points and Goals.

Critical Highlights

Critical Highlights

Goals

Goals

Research and Sources

Uses websites like nih.com and sciencedirect.com for research.

Also uses PubMed, Google Scholar, YouTube, Coursera for academic and research purposes.

Uses websites like nih.com and sciencedirect.com for research.

Also uses PubMed, Google Scholar, YouTube, Coursera for academic and research purposes.

Academic Use

Students seek research material with plagiarism checks.

Uses databases like PubMed to find research papers.

Students seek research material with plagiarism checks.

Uses databases like PubMed to find research papers.

Pain Points

Limited technical support and no image uploads or copying in the non-premium version.

Privacy concerns and plagiarism risks limit its use for writing.

Limited technical support and no image uploads or copying in the non-premium version.

Privacy concerns and plagiarism risks limit its use for writing.

Enhanced Media Support:

Accept and provide images.

Search for and include illustrations for projects.

Accept and provide images.

Search for and include illustrations for projects.

Quality of Responses:

Ensure precise and proper answers.

Separate sections for plagiarism and paraphrasing.​

Ensure precise and proper answers.

Separate sections for plagiarism and paraphrasing.​

Needs

Requires prompt replies to inputs.

Requires prompt replies to inputs.

Debrief

Debrief

Debrief

The Department Chair of Pharmacy at Thomas Jefferson University shared his positive experience with a driverless car, but expressed concerns about ChatGPT impacting students' critical thinking, privacy, dependency, and cheating.

The Department Chair of Pharmacy at Thomas Jefferson University shared his positive experience with a driverless car, but expressed concerns about ChatGPT impacting students' critical thinking, privacy, dependency, and cheating.

The Main Problem

The Main Problem

The Main Problem

I conducted a problem tree analysis to understand the problem by identifying the fundamental causes and its effects. 

Hesitance to use GenAI chatbots in Research

Solutions and Recommendations

Solutions and Recommendations

Solutions and Recommendations

Bridging Traditional Methods with Modern Techniques for Enhanced Reliability!

Benefits

Benefits

Reliability:

Reliability:

Reliability:

Combining traditional research methods with AI ensures more accurate responses.

Combining traditional research methods with AI ensures more accurate responses.

Combining traditional research methods with AI ensures more accurate responses.

Efficiency: 

Efficiency: 

Efficiency: 

Saves time by automating research processes and accessing information quickly.

Saves time by automating research processes and accessing information quickly.

Saves time by automating research processes and accessing information quickly.

Access to Knowledge:

Access to Knowledge:

Access to Knowledge:

Integrates diverse resources for comprehensive information retrieval.

Integrates diverse resources for comprehensive information retrieval.

Integrates diverse resources for comprehensive information retrieval.

ROI

ROI

Productivity:

Productivity:

Productivity:

Boosts output and academic achievements.

Boosts output and academic achievements.

Boosts output and academic achievements.

Enhanced Reputation:

Enhanced Reputation:

Enhanced Reputation:

Demonstrates leadership in innovation and academic excellence.

Demonstrates leadership in innovation and academic excellence.

Demonstrates leadership in innovation and academic excellence.

Long-term Value:

Long-term Value:

Long-term Value:

Sets the stage for ongoing innovation and growth.

Sets the stage for ongoing innovation and growth.

Sets the stage for ongoing innovation and growth.

Limitations

Possible Limitations

Data Quality Issues

Technical Complexity

Privacy Concerns

Addressing Limitations

Ensure the data used to train AI chatbots is accurate, up-to-date, and representative

Offer training programs and support resources to staff and students involved in developing and using AI chatbots.

Implement robust data protection measures, such as encryption and anonymization, to safeguard user privacy.

Takeaways

Takeaways

In conclusion, while AI chatbots offer significant benefits such as time-saving and ease of use in pharmacy education research, there is a critical need to improve their reliability in providing accurate responses. Addressing this challenge will maximize the potential of AI chatbots as valuable tools in advancing research and learning in the field.

In conclusion, while AI chatbots offer significant benefits such as time-saving and ease of use in pharmacy education research, there is a critical need to improve their reliability in providing accurate responses. Addressing this challenge will maximize the potential of AI chatbots as valuable tools in advancing research and learning in the field.

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©2025. Designed by Tanuja Bodas. All rights reserved

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©2025. Designed by Tanuja Bodas. All rights reserved